✅ Valid Prescription Required for Prescription-Required Medicines
Prescription-required medicines available on this website are dispensed only against a valid prescription issued by a registered medical practitioner.
We do not promote self-medication. Self-medication can be dangerous to your health.
📤 How to Share Your Prescription
You can share your prescription in any of the following ways:
Upload during Checkout – A secure upload option is available on the cart and checkout pages.
WhatsApp – Send a clear photo or PDF of your prescription to: +91 9429801661
Email – Email your prescription to: hivhub.in@gmail.com
📌 Important: Your order will NOT be dispatched until your prescription is successfully verified. Orders without a valid prescription may be cancelled. Refunds, if applicable, will be processed as per our Refund Policy.
👨⚕️ Our Verification Process
You upload or send your doctor’s prescription.
The prescription is reviewed by our registered pharmacist.
If valid, your order is approved and dispatched.
If invalid or unclear, our team contacts you for a corrected prescription.
We never dispense prescription medicines without successful verification.
Prescription validity depends on the medicine, treatment duration, and your doctor’s instructions. Please ensure your prescription is current and clearly valid for the medicine you are ordering.
A prescription may be dispensed only according to the prescriber’s directions and applicable law. A repeat supply will be made only where permitted by the prescription and applicable requirements.
🔒 Prescription Privacy
Your prescription contains personal health information. We handle it with care:
Prescriptions are used only for order verification and dispensing.
Access is limited to authorized staff / pharmacy professional only.
Prescription data is retained only as long as required for legal and dispensing records.
Files shared via WhatsApp or email are used strictly for order processing.
For more details, please read our Privacy Policy.
🚫 What We Do NOT Sell
We do not stock or sell the following products:
Sedatives / Benzodiazepines – including Diazepam, Alprazolam, Lorazepam, Nitrazepam, and Clonazepam.
Kava Kava (Kava) – herbal sedative.
We do not stock or sell narcotic or psychotropic medicines.
Contraceptives & Pregnancy Termination (Abortion) Medicines.
We do not stock or sell Schedule X medicines.
🚫 DO NOT CONTACT US FOR SUCH MEDICINES 🚫
Such requests will not be accepted.
🏥 Our Credentials
For our verified business credentials, licence information and corporate disclosures, please visit our Legal Information & Corporate Disclosures page.
👉 View Our Credentials & Corporate Disclosures
⚖️ Our Commitment
All prescription medicines are dispensed only after a valid prescription is received and verified.
We do not sell Schedule X drugs, narcotics, psychotropic substances, or any medicine prohibited for retail sale under Indian law.
We maintain prescription and order records in accordance with applicable requirements.
⚠️ Medical Disclaimer
This website is for informational purposes only and does not provide diagnosis, treatment, or medical advice. Always consult a qualified doctor before purchasing or using any medicine, and follow your doctor’s or pharmacist’s advice.
Customers must use medicines only as directed by their doctor or pharmacist. This website does not replace professional medical advice.
📌 Important Note
We reserve the right to cancel any order without a valid prescription.
This policy explains our internal prescription-verification process and does not replace applicable laws, medical advice, or professional legal guidance.
📞 Contact Us
Email: hivhub.in@gmail.com
WhatsApp: +91 9429801661
Working Hours: Monday to Friday: 10:00 AM – 8:00 PM | Weekend: 12:00 PM – 4:00 PM IST
Last Updated: 15 September 2026